Last Updated: January 1, 2026 | Effective Date: January 1, 2026

INTRODUCTION: At temi96, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy ("Policy") explains how we collect, use, store, share, and protect the personal data you provide when using our betting platform at https://temi96.cam. This Policy applies to all users residing in Indonesia and other jurisdictions where temi96 services are accessible. By registering an account or using our services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.

Our Privacy Commitment

temi96 adheres to international data protection standards, including principles aligned with the General Data Protection Regulation (GDPR) and best practices for online privacy. We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is collected solely to operate your account, process transactions, ensure platform security, and comply with legal obligations.

1. What Information We Collect

temi96 collects various types of personal information necessary to operate your betting account, ensure security, and provide customer support. The data we collect includes:

1.1 Account Registration Information

When you create an account on temi96, we collect:

  • Personal Identification: Full legal name, date of birth, gender
  • Contact Information: Email address, mobile phone number, residential address (city, province, postal code)
  • Account Credentials: Username, encrypted password
  • Preferred Currency: Indonesian Rupiah (IDR) as the default transaction currency

1.2 Identity Verification (KYC) Documents

To comply with international licensing requirements and prevent fraud, we require:

  • Government-Issued ID: Photograph or scan of your Indonesian ID card (KTP) or valid passport showing your full name, date of birth, photograph, and ID number
  • Proof of Address (if requested): Recent utility bill, bank statement, or government correspondence dated within the last 3 months
  • Selfie Verification (if requested): Photograph of you holding your ID document for identity confirmation

1.3 Financial and Transaction Data

  • Payment Information: Bank account details (BCA, BRI, BNI, Mandiri, or other Indonesian banks), e-wallet account information (OVO, DANA, GoPay, ShopeePay), transaction history
  • Deposit and Withdrawal Records: Amount, date, time, payment method, transaction reference numbers
  • Betting History: Bets placed, odds accepted, stakes, winnings, losses, active and settled bets across sports betting, live casino, togel, sabung ayam, and slot games
  • Bonus Activity: Bonuses claimed, wagering progress, bonus-derived winnings

1.4 Technical and Usage Data

  • Device Information: Device type (mobile, tablet, desktop), operating system (Android, iOS, Windows), browser type and version, screen resolution
  • IP Address and Location: IP address, approximate geographic location (country, city, region), timezone (WIB/WITA/WIT)
  • Session Data: Login timestamps, session duration, pages visited, features accessed, clicks, navigation patterns
  • Cookies and Tracking: Session cookies, preference cookies, analytics cookies (see Section 8 for detailed information)

1.5 Communications and Support Data

  • Customer Support Interactions: Live chat transcripts, email correspondence, WhatsApp messages, complaint submissions, support ticket history
  • Marketing Preferences: Your consent status for promotional emails, SMS notifications, in-platform announcements
  • Feedback and Surveys: Voluntary responses to user experience surveys, product feedback forms

2. How We Collect Your Data

temi96 collects your personal information through the following methods:

2.1 Direct Collection

  • Account Registration: Information you manually enter when creating your temi96 account
  • KYC Submission: Documents and photographs you upload for identity verification
  • Payment Transactions: Data provided when making deposits or requesting withdrawals
  • Customer Support: Information you share when contacting our support team via live chat, email, or WhatsApp

2.2 Automated Collection

  • Website and App Usage: Technical data automatically collected when you access temi96 via browser or mobile application
  • Cookies and Tracking: Data gathered through cookies, web beacons, and similar technologies (with your consent where required)
  • Analytics Tools: Aggregated usage statistics collected via third-party analytics services to improve platform performance

2.3 Third-Party Sources

  • Payment Processors: Transaction confirmation and verification data from banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay, ShopeePay)
  • Fraud Prevention Services: Risk assessment data from third-party security providers to detect suspicious activity
  • Game Providers: Betting and gaming activity data from Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, and other casino software partners

3. How We Use Your Information

temi96 processes your personal data for the following specific purposes:

Purpose Data Used Legal Basis
Account Management Name, email, phone, username, password Contract performance
Identity Verification (KYC) ID documents, date of birth, address, selfie Legal obligation, fraud prevention
Payment Processing Bank account, e-wallet info, transaction history Contract performance
Betting Operations Betting history, account balance, odds accepted Contract performance
Customer Support Chat transcripts, email correspondence, support tickets Contract performance, legitimate interest
Security and Fraud Prevention IP address, device data, betting patterns, transaction anomalies Legal obligation, legitimate interest
Responsible Gaming Monitoring Betting frequency, session duration, deposit patterns, loss limits Legal obligation, legitimate interest
Platform Improvement Usage data, feature engagement, navigation patterns Legitimate interest
Marketing (with consent) Email, phone, marketing preferences, interaction history Consent (opt-in required)
Legal Compliance All account data, transaction records, communications Legal obligation

3.1 Detailed Usage Explanations

Account Management and Service Delivery

We use your registration information to create and maintain your temi96 account, authenticate your identity during login, process your bets on sports events, live casino games, togel draws, and sabung ayam matches, settle winnings and losses, and provide you with access to your betting history and account statements.

Payment Processing and Financial Transactions

Your bank account and e-wallet information is used exclusively to process deposit requests via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay, credit winnings to your account balance, execute withdrawal requests to your registered payment methods, maintain accurate transaction records for your account statements, and comply with anti-money laundering (AML) regulations.

Security, Fraud Prevention, and Risk Management

We analyze your IP address, device information, betting patterns, and transaction behavior to detect and prevent fraudulent activity, collusion, or bonus abuse, identify multiple accounts or identity theft attempts, protect against unauthorized account access and payment fraud, maintain the integrity of our sports betting odds and casino games, and comply with international licensing requirements for platform security.

Responsible Gaming and Player Protection

temi96 monitors your betting activity, including deposit frequency, session duration, loss patterns, and use of responsible gaming tools (deposit limits, loss limits, self-exclusion), to identify potentially problematic gambling behavior, provide timely interventions and support resources when needed, enforce deposit and loss limits you have set, implement mandatory cooling-off periods when triggered by our systems, and ensure compliance with the 21+ age requirement.

4. Data Sharing and Third Parties

4.1 When We Share Your Data

temi96 may share your personal information in the following limited circumstances:

Payment Service Providers

We share transaction data with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) solely to process deposits and withdrawals. These partners are contractually obligated to handle your data securely and use it only for payment processing purposes.

Game and Platform Providers

Your betting activity is shared with third-party game suppliers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft to operate live casino games and slot machines, verify game outcomes and validate winnings, maintain game integrity and prevent cheating, and provide you with seamless gameplay across different providers.

Identity Verification Services

Your KYC documents may be processed by third-party identity verification services to confirm your age (21+ requirement), validate the authenticity of ID documents, detect forged or stolen identities, and comply with international Know Your Customer regulations.

Legal and Regulatory Authorities

We may disclose your information to law enforcement agencies, regulatory bodies, or courts when legally required to do so, to comply with valid court orders, subpoenas, or legal processes, to investigate suspected illegal activity or fraud, to protect temi96's rights, property, or safety, or to respond to government investigations.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of temi96's business, your personal information may be transferred to the acquiring entity. You will be notified via email of any such change in ownership or control of your personal data.

4.2 What We Do NOT Share

We Protect Your Privacy: temi96 does NOT sell your personal information to data brokers, marketing companies, or advertisers. We do NOT share your betting history, financial data, or personal details with unrelated third parties for their own marketing purposes. We do NOT provide your email address or phone number to external companies without your explicit consent. Any third party we work with is bound by strict confidentiality agreements and is permitted to use your data only for the specific purpose we've authorized.

5. Data Security Measures

temi96 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, loss, alteration, or disclosure:

5.1 Technical Security

  • SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Socket Layer) technology—the same standard used by international banks.
  • Encrypted Data Storage: Personal information, payment details, and identity documents are stored in encrypted format on secure servers with multiple redundancy backups.
  • Secure Payment Processing: Financial transactions are processed through PCI-DSS compliant payment gateways. We do not store your full bank account numbers or card CVV codes on our servers.
  • Firewall Protection: Our infrastructure is protected by enterprise-grade firewalls and intrusion detection systems monitored 24/7.
  • DDoS Protection: We employ anti-DDoS (Distributed Denial of Service) measures to ensure platform availability even during cyberattacks.

5.2 Organizational Security

  • Access Controls: Employee access to personal data is strictly limited on a need-to-know basis. Only authorized personnel can view sensitive information.
  • Confidentiality Agreements: All temi96 staff, contractors, and third-party partners sign confidentiality agreements prohibiting unauthorized disclosure of user data.
  • Regular Security Audits: Our systems undergo regular security assessments and penetration testing by independent cybersecurity firms.
  • Incident Response Plan: We maintain a documented data breach response protocol to ensure rapid action in the unlikely event of a security incident.

5.3 Your Role in Security

While we implement strong security measures, you also play a critical role in protecting your account:

  • Use a strong, unique password (minimum 8 characters with uppercase, lowercase, and numbers)
  • Never share your username and password with anyone, including temi96 staff (we will never ask for your password)
  • Log out of your account after each session, especially on shared or public devices
  • Enable two-factor authentication (2FA) if available on your account
  • Report any suspicious account activity or unauthorized access immediately to [email protected]

6. Data Retention and Deletion

6.1 How Long We Keep Your Data

temi96 retains your personal information for different periods depending on the type of data and legal requirements:

  • Active Account Data: Maintained for the duration of your active account plus 5 years after account closure (required by international licensing regulations for dispute resolution and financial auditing)
  • Transaction Records: Retained for 7 years from the date of transaction (required by anti-money laundering laws)
  • KYC Documents: Stored for 5 years after account closure (required by Know Your Customer regulations)
  • Customer Support Communications: Maintained for 3 years from the date of interaction for quality assurance and dispute resolution
  • Marketing Data: Deleted within 30 days after you withdraw consent or unsubscribe from marketing communications
  • Technical Logs (IP addresses, session data): Retained for 12 months for security and fraud prevention purposes

6.2 Account Deletion and Right to Erasure

You may request account closure and data deletion at any time by contacting [email protected]. Upon receiving your deletion request:

  1. We will verify your identity to prevent unauthorized deletion requests
  2. Any remaining account balance will be processed for withdrawal to your registered payment method
  3. Your account will be permanently closed and login access disabled
  4. Personal data not subject to legal retention requirements will be deleted within 30 days
  5. Data we are legally required to retain (transaction records, KYC documents) will be securely archived and inaccessible for operational purposes

Important Exception: We cannot delete data if retention is required by law, necessary for legal claims or disputes, or needed for fraud prevention and investigation purposes. In such cases, data will be retained only for the minimum period legally required.

7. Your Privacy Rights

As a temi96 user, you have the following rights regarding your personal information:

Right to Access

Request a copy of all personal data we hold about you, including account information, transaction history, and betting records.

Right to Rectification

Correct inaccurate or incomplete personal information. You can update most details directly from your account settings.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements for financial and regulatory compliance.

Right to Restriction

Request that we limit processing of your data in certain circumstances, such as while disputing data accuracy.

Right to Portability

Receive your personal data in a structured, machine-readable format and transfer it to another service provider.

Right to Object

Object to processing of your data for direct marketing purposes or when we rely on legitimate interests as the legal basis.

7.1 How to Exercise Your Rights

To exercise any of these privacy rights, contact our Data Protection team at:

  • Email: [email protected]
  • Subject Line: "Privacy Rights Request - [Your Username]"
  • Required Information: Full name, registered email, username, specific request type, supporting documentation if applicable

We will respond to your request within 30 days. For complex requests, we may extend this period by an additional 30 days and will notify you of the delay.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit temi96. They help us recognize you on return visits, remember your preferences, and analyze how you use our platform.

8.2 Types of Cookies We Use

  • Essential Cookies (Required): Necessary for core platform functionality like login authentication, account security, and bet placement. These cannot be disabled without breaking the site.
  • Performance Cookies: Collect anonymous usage statistics to understand how users interact with temi96, which pages are most popular, and where technical errors occur. Help us improve platform performance.
  • Functional Cookies: Remember your preferences such as language selection (English for Indonesian users), odds format, timezone (WIB/WITA/WIT), and notification settings.
  • Targeting/Advertising Cookies: Track your browsing behavior across temi96 to deliver personalized promotions and bonus offers. You can opt out of these via your account privacy settings.

8.3 Managing Cookies

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies will prevent you from using key features of temi96, including account login and bet placement.

9. Children's Privacy (Under 21)

temi96 strictly prohibits underage gambling. Our services are available only to individuals aged 21 years or older. We do not knowingly collect personal information from anyone under 21.

Underage Account Detection

If we discover that a user is under 21 years of age, we will immediately suspend the account, void all bets and bonuses, return deposited funds to the original payment source (minus any winnings, which will be forfeited), and permanently close the account. We may also report the incident to relevant authorities if required by law.

Parents and guardians are encouraged to monitor their children's online activities. If you believe a minor has registered on temi96, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

temi96 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Send you an email notification to your registered email address at least 14 days before changes take effect
  • Display an in-platform notification when you log in to your account
  • For material changes affecting your rights, request your renewed consent where legally required

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Continued use of temi96 after changes become effective constitutes your acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or how temi96 handles your personal data, please contact our Data Protection team:

Data Protection Contact

For immediate account-related concerns, you may also use our 24/7 live chat support or WhatsApp support at +62 812 3456 7890.

Questions About Your Privacy?

Our Data Protection team is available to answer your questions about how temi96 collects, uses, and protects your personal information. We're committed to transparency and respecting your privacy rights.

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